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  1. Sea Life Melbourne
  2. Booking Help
Booking Help

Booking Help

Help with making and changing bookings

Online Booking Help

  • I've booked the wrong tickets, what can I do?
  • I may have two bookings, what do I do?
  • I'm unsure if my booking has been successful - what do I do?
  • Why am I booking into a time slot?
  • What if I'm running late for my time slot?
  • I have received an error message when making a booking?
See all 7 articles

Tickets & Confirmations

  • How can I collect my tickets?
  • Do you offer an e-ticket/print@home option?
  • I do not have the card used to purchase my tickets, what should I do?
  • What identification is accepted when collecting tickets?
  • Can I change the name on my booking?
  • I have not received my Print@Home tickets/the PDF is corrupted, what should I do?
See all 10 articles

Amending a booking

  • I would like to cancel my booking
  • I would like to change the date/time of my booking
  • I need to add/remove tickets to my order
  • Can I make a provisional booking?
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