help centre home
Logo
back to website
  1. Sea Life Melbourne
  2. Booking Help
  3. Tickets & Confirmations

Articles in this section

  • How can I collect my tickets?
  • Do you offer an e-ticket/print@home option?
  • I do not have the card used to purchase my tickets, what should I do?
  • What identification is accepted when collecting tickets?
  • Can I change the name on my booking?
  • I have not received my Print@Home tickets/the PDF is corrupted, what should I do?
  • What do I need to bring with me to collect my tickets?
  • I have booked for someone else with my card and I won't be there, what should I do?
  • I haven't receive my e-mail confirmation, what should I do?
  • I've lost/forgotten my tickets, what should I do?

Can I change the name on my booking?

Unfortunately we are unable to change the name on the booking. 

If your name does not appear on the booking, please ensure you hold adequate information to verify the order. 

Buy Tickets Still need help? - Contact Us

Related articles

  • I have booked for someone else with my card and I won't be there, what should I do?
  • What do I need to bring with me to collect my tickets?
  • I haven't receive my e-mail confirmation, what should I do?
  • Do you have a phone number I can call?
  • What identification is accepted when collecting tickets?
© Merlin Entertainments 2025 Privacy Terms and Conditions