If you are not the ticket purchaser, please ensure you hold adequate information to verify the order.
They will need to provide a signed letter of authorisation to the named person collecting the tickets, including the following details:
"I *name of card holder* authorise *name of person collecting tickets* to collect the tickets from order number *booking reference* paid for by my card *last for digits of credit card used*.
The named person collecting the tickets will also need to bring valid photo ID along with the signed letter.