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  1. Sea Life Melbourne
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • I've booked the wrong tickets, what can I do?
  • I may have two bookings, what do I do?
  • I'm unsure if my booking has been successful - what do I do?
  • Why am I booking into a time slot?
  • What if I'm running late for my time slot?
  • I have received an error message when making a booking?
  • What payment cards do you accept for an online booking?

I'm unsure if my booking has been successful - what do I do?

Please contact us here if you are unsure whether your payment went through, and we can check to see if your booking has completed.  

Please also check your bank account to see if any payment has been attempted.    

Buy Tickets Still need help? - Contact Us

Related articles

  • Can I contact you by Live Chat?
  • Do you offer a concession rate?
  • What identification is accepted when collecting tickets?
  • How can I contact Customer Services?
  • How can I collect my tickets?
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