help centre home
Logo
back to website
  1. Sea Life Melbourne
  2. Booking Help
  3. Tickets & Confirmations

Articles in this section

  • How can I collect my tickets?
  • Do you offer an e-ticket/print@home option?
  • I do not have the card used to purchase my tickets, what should I do?
  • What identification is accepted when collecting tickets?
  • Can I change the name on my booking?
  • I have not received my Print@Home tickets/the PDF is corrupted, what should I do?
  • What do I need to bring with me to collect my tickets?
  • I have booked for someone else with my card and I won't be there, what should I do?
  • I haven't receive my e-mail confirmation, what should I do?
  • I've lost/forgotten my tickets, what should I do?

Do you offer an e-ticket/print@home option?

No. You may present your tickets on your mobile phone which can be scanned upon arrival at the attraction. 

If you have received 'collect @ attraction' tickets, you will need to collect your tickets from our admissions team on the day of your visit, simply by providing your booking reference number.

Buy Tickets Still need help? - Contact Us

Related articles

  • What identification is accepted when collecting tickets?
  • How can I collect my tickets?
  • I haven't receive my e-mail confirmation, what should I do?
  • I do not have the card used to purchase my tickets, what should I do?
  • What do I need to bring with me to collect my tickets?
© Merlin Entertainments 2025 Privacy Terms and Conditions