With a printed ticket you do not need to come to the ticket office. Please join the outside boarding queue with your Print@Home ticket. If it is raining, please ensure that you keep your ticket dry, in order to prevent delays such as having to get your tickets reprinted in our ticket office.
If you need to speak with a member of our team when collecting pre-paid standard or combination tickets, please join the Ticket Collection line inside the Ticket Office. Please allow 30 minutes for collection, times will increase during weekends and peak/holiday season.