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  1. Sea Life Melbourne
  2. Booking Help
  3. Tickets & Confirmations

Articles in this section

  • How can I collect my tickets?
  • Do you offer an e-ticket/print@home option?
  • I do not have the card used to purchase my tickets, what should I do?
  • What identification is accepted when collecting tickets?
  • Can I change the name on my booking?
  • I have not received my Print@Home tickets/the PDF is corrupted, what should I do?
  • What do I need to bring with me to collect my tickets?
  • I have booked for someone else with my card and I won't be there, what should I do?
  • I haven't receive my e-mail confirmation, what should I do?
  • I've lost/forgotten my tickets, what should I do?

I've lost/forgotten my tickets, what should I do?

If you have purchased your tickets from our website, we are able to re-issue these on arrival. Please ensure you have available your booking order number, the credit card used to make the purchase and a form of photo ID.

Please note, when tickets have been printed once, issued tickets that have been lost or forgotten cannot be reprinted. 

Buy Tickets Still need help? - Contact Us

Related articles

  • Can I contact you by Live Chat?
  • How can I contact Customer Services?
  • I have not received my Print@Home tickets/the PDF is corrupted, what should I do?
  • I haven't receive my e-mail confirmation, what should I do?
  • I'm unsure if my booking has been successful - what do I do?
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